The Art of the Customer Interview

A talk by Erin May
VP, Marketing & Growth, User Interviews

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About this talk

In this talk, Erin May shares practical tips to get a customer interview habit going, and how to make the most of them. We'll cover how to ask good questions, conduct interviews to get good answers, and create a repeatable process to make customer interviews part of your user insight toolkit.

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Erin May

Leads marketing and growth at User Interviews. Interested in all things at the intersection of creativity and analytics, and doing good in the world while growing revenue. Huge believer in user research and customer advocate for life.

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